Fast-track design thinking with AI tools
General public
Services
Workshop
Project duration
2.5 hrs workshop
Participants learnt how to leverage AI tools to innovate more efficiently and bridge technical gaps they might face when applying the Design Thinking process.
Challenge
Design Thinking can be time-consuming and resource-intensive. Lean or cross-functional teams often struggle to allocate sufficient time and resources across its various stages, from user research to ideation, prototyping, and testing. For example:
User research may involve long hours of transcription and synthesis
Prototyping and testing may require design or coding skills that aren’t always available in-house
Solution
Recognising the potential of AI tools to accelerate and bridge technical gaps in the Design Thinking process, our team tried and tested a wide range of tools across our own workflow to understand what works best, and when.
In this workshop, we shared our learnings and a curated list of AI tools that would empower individuals and teams—regardless of background or resources—to kickstart and carry through their Design Thinking initiatives.
Through hands-on, interactive activities, we equipped participants with the practical know-how to apply these tools across the Design Thinking process — enabling them to work faster, leaner, and with greater confidence.
Results
Participants discovered new AI tools to accelerate their Design Thinking process
Participants rated the workshop 4 out of 5 for usefulness, highlighting not only the quality of AI tools introduced to them but also their immediate applicability. Through hands-on activities, they learnt how to use these tools effectively at different stages of the Design Thinking process — and felt confident applying them to their work right after the session.
Participants picked up new ways to use their go-to AI tools more effectively
For tools they were already familiar with (e.g. ChatGPT), participants picked up new ways to get more out of them. By sharing practical tips, real prompts, and our team’s own workflows, the workshop helped participants move beyond basic usage and apply these tools more effectively in their work.
Participants learnt where human insight remains crucial in the Design Thinking process
The workshop also helped participants understand which parts of the Design Thinking process still require human oversight to ensure outcomes are accurate and that decisions are grounded in user needs. By sharing real examples from our own experiences, we showed how combining AI with human insight leads to stronger, more meaningful outcomes.
Participant testimonials
"Very helpful AI tools were shared for UX design - every step of the way. The instructor was clear and systematic in her approach, so it was easy to follow through."
– Joy Lee, UX Writer
“Well-structured workshop that shows you how to use AI at the research, insight synthesis, ideation, and prototyping stages of the design thinking process! Learned about different AI tools, and also how to ask AI more refined questions to get the result I want.”
– Tan Zhuo Hui
“Concepts were explained clearly and the hands-on activities were super helpful. Helped to demystify and opened my eyes to the value of AI in innovating and designing human centred solutions.”
– Rachel Koh
